Your Privacy Matters to Us

Privacy Policy

Effective Date: June 30, 2025

Last Updated: June 30, 2025

Rochester Roadside Assistance (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your information when you use our services or visit our website at RochesterRoadsideAssistance.com.

1. Information We Collect

We may collect the following types of information when you contact us or use our services:

Name and phone number Email address (if provided) Service location and vehicle information Payment information (only through secure third-party processors) Any messages or inquiries you send us

We do not sell or share your information with third-party marketers.

2. How We Use Your Information

We use your information to:

Provide roadside assistance and related services Respond to inquiries or service requests Send important updates related to your request Improve our customer service and website experience

3. Data Protection

We take appropriate steps to protect your data using secure systems and tools. All payment information is handled securely through trusted platforms like Square, Cash App, or Apple Pay.

4. Cookies & Analytics

Our website may use basic cookies or analytics to monitor traffic and performance. No personal data is tracked without your knowledge or consent.

5. Your Rights

You can contact us anytime to:

Request access to the information we hold Ask us to delete or correct your information Opt out of any non-essential contact

6. Contact Us

For any questions about this Privacy Policy, please contact us at:

📧 RochesterRoadside@gmail.com

📞 680-234-9958